BES 4.1 Admin

Who should attend?

BES administrators and Support staff with limited experience using a BES, but some experience supporting devices.

What is covered?

Overview of BES 4.1. Hands-on exercises to introduce the BES. The BlackBerry Attachment Service, MDS Connection and Collaboration Service are also discussed.

Key Topics

• Introducing the BlackBerry Enterprise Solution
• Exploring the BlackBerry Manager (Administrative Roles, Users, User Groups, IT Policies, BlackBerry Devices)
• Managing Data Transfer
• Administering the Attachment Service, MDS Connection Service and Collaboration Service
• Troubleshooting the BlackBerry Enterprise Server

Training Format

Classroom based, at our training centres or your office.

Duration

2 Days.

Training Material

Research In Motion.

See Also

BES 4.1 Admin Advanced
BES 4.1 Security