BlackBerry Helpdesk Training

In this course your helpdesk personnel will become familiar with the BlackBerry architecture and be provided with thorough instruction on how to trouble-shoot most common end-user problems.

This course covers first-line troubleshooting, troubleshooting on a handheld level and knowing when and to whom to escalate.

All our courses are incl. intake, setup, examination and training materials.

For more information, contact us via email or telephone at +1 203 354 4505 (North America) or +31 20 7507 333 (Europe).