Who should attend.
BES administrators that want advanced instruction on how to troubleshoot issues using BES log files
What is covered.
How to identify issues with the BES using Log Files. Track data flow through various BES component log files and troubleshoot messaging, activation, and BlackBerry Administration Service issues.
Key Topics
- Review the BlackBerry Enterprise Server architecture
- Introducing BlackBerry Enterprise Server log files
- Troubleshooting SRP connectivity issues
- Assessing the health of a BES component
- Troubleshooting messaging issues
- Troubleshooting synchronization issues
- Troubleshooting issues with IT policies
- Troubleshooting BlackBerry Administration Service Issues
- Introducing the BlackBerry Enterprise Server Resource Kit
More information
Classroom based, at our training centers or your office. Duration 2 Days. See also BlackBerry Helpdesk and BlackBerry support training
