Who Should Attend
Technical support representatives with little or no experience using or supporting the BlackBerry Internet Service.
What is Covered
How to better support and manage the features and capabilities of the BlackBerry® Internet Service. Explore BlackBerry Internet Service functionality, along with the options available with the BlackBerry Internet Service web site and the BlackBerry Internet Service administration web site, through exercises, discussions, and hands-on labs.
Key Topics
- Introducing the BlackBerry Internet Service
- BlackBerry Internet Service features
- BlackBerry Internet Service message flow
- Service books
- Creating a BlackBerry Internet Service account
- Setting up email addresses
- BlackBerry Internet Service account management
- BlackBerry Internet Service administration web site
- Troubleshooting BlackBerry Internet Service issues
More Information.
Classroo based at your location. Duration 1 day