Supporting BlackBerry Device Software and BlackBerry Desktop Software

Who Should Attend

BES Administrators.


What is covered.

Introduces BlackBerry Device Software and BlackBerry Desktop Software 5.0, and provides generic troubleshootingmethodology.


Key Topics
  • Exploring BlackBerry solutions
  • Setting up the BlackBerry smartphone
  • Exploring network connections
  • Sending and receiving messages
  • Using organizer data applications
  • Using the Browser application
  • Using the Phone
  • Using the Media application
  • Using the Camera application
  • Exploring built-in GPS and the BlackBerryR Maps application
  • Using the Sounds application
  • Exploring social networking applications and BlackBerry App World. storefront
  • Using the BTSC
  • Introducing troubleshooting methodology
  • Troubleshooting BlackBerry smartphone issues
  • Troubleshooting BlackBerry smartphone issues in a
  • BlackBerryR Internet Service environment
  • Introducing the BlackBerry Desktop Software components
  • Installing the BlackBerry Desktop Software
  • Using the BlackBerryR Desktop Manager
  • Troubleshooting the BlackBerry Desktop Software issues

More Information

Classroom based at your office. Duration: 2 Days. Training Material: Research In Motion.