GPXS | Jobs


	GPXS is an exciting and rapidly growing mobile solutions company. We provide a unique range of wireless solutions for small and large organizations globally and are looking for talented professionals to join our North American or European team. Currently we have vacancies for the following positions: Enterprise Sales Executive – North America Technical Consultant – North America Technical Writer - Ireland Customer Support Engineer - Belgium Multimedia Designer - The Netherlands .NET Developer - The Netherlands Senior Systems Engineer - The Netherlands 2nd line Support Engineer - The Netherlands Internship: Online Marketeer - The Netherlands Send your resume and cover letter to: jobs@gpxs.net. Enterprise Sales Executive – North America The Position The Enterprise Sales Executive will be expected to pursue high value customers for GPXS products and services, generating and closing substantial new business and solution sales opportunities. Responsibilities - Prospecting new opportunities through networking, cold calling and other lead generation techniques - Managing the sales cycle, performing lead qualification, arranging and providing demonstrations, quoting and closing - Working closely with technical implementation staff to develop implementation approach - Working with development and delivery staffs to assure customer satisfaction - Reporting account activity, opportunity status and other details - Other sales and marketing related activities - Voluntary testing of GPXS products and applications prior to release There is no location requirement for this position. Requirements - At least five years of demonstrated success selling software into large global enterprises and government accounts - Familiarity with RIM^®’s BlackBerry product - Understanding of Microsoft Exchange and awareness of other mail systems such as Lotus Domino, Novell Groupwise - Experience constructing and making presentation to C-level executives; equally comfortable with IT department personnel - Ability to lead and manage multiple opportunities concurrently - Confident, self-reliant and able to function under pressure - Excellent communication, presentation, organizational and planning skills - Team player - Willing to travel Technical Consultant – North America The Position The Technical Consultant will be working in a fast growing and entrepreneurial environment supporting customers and operators who are using GPXS’ BlackBerry solutions. Responsibilities - Installation of software in complex messaging environments - Onsite and remote assignments - Pre-sales support to sales team, customer demonstrations and presentations - Consultancy to customer (pre-installation assessments and audits) - Post installation technical training and documentation - Project Management of large enterprise implementations - Testing of GPXS products and applications prior to release There is no location requirement for this position. Requirements - Bachelors degree in a technical discipline - At least 3 years of experience in a technical support position in the area of groupware applications and server/database technology - Knowledgeable in the deployment of MS Exchange, experience in other mail systems like Lotus Domino, Novell GroupWise are considered a plus - Windows Server expertise - Knowledge of system and application development (C++, Java or 4th generation equivalent) - Confident, self-reliant and able to function under pressure - Excellent communication, presentation, organizational and planning skills - Team player - Willing to travel Language skills in addition to English are a plus. Technical Writer - Ireland The Position In the position of Technical Writer you will be responsible for the documentation of the full GPXS product range. As the products evolve, so will the need for updating the company's customer-facing documentation such as User manuals, Install guides, Security notes, White papers. This requires great eye for detail, an understanding of how customers use our products and an ability to deliver complex documents on deadlines. You will be based in Limerick and working in a fast growing entrepreneurial environment. Candidate Requirements The ideal candidate for this vacancy has at least a Bachelor's degree in a technical discipline and has a proven command of written English. Knowledge and Skills - Expertise in using Microsoft Word or other desktop publishing tools - Understanding of Windows Server, mail servers, databases, BlackBerry is a plus, but not required - Understanding of document management Key Competencies - Ability to deliver detailed work on tight deadlines - Affinity with information and communication technologies - Team player - Writes fluently in English; other languages are an asset Customer Support Engineer - Belgium The Position As a Support Engineer, you will be assisting customers in supporting and maintaining their Blackberry infrastructure. Support is mainly delivered by email and phone. You will be in contact with System Administrators requiring information about or experiencing difficulties in setting up or modifying their Blackberry Enterprise Server architecture. As a Support Engineer, you will operate as a second line or third line support provider to a number of international telecom operators and their customers. You will be based in Ghent and working in a fast growing environment. Candidate Requirements The ideal candidate for this vacancy has relevant experience in providing technical customer support in the area of mobile applications, groupware applications and server/database technology. The candidate is willing to provide support on mission critical systems by email and phone. Knowledge and Skills - In-depth knowledge of Microsoft Exchange and Active Directory. Knowledge of any other mail systems like Lotus Domino and Novell GroupWise are considered a plus. - Good knowledge of the Windows Server operating system is a must. - Good understanding of SQL databases is preferred. - Basic knowledge of network topology is a nice to have. Key Competencies - Self-reliant - Team player - Stress resistant - Flexible - Good verbal and written communications skills in dutch French and English. Knowledge of German and other languages is considered a valuable asset. Multimedia Designer - The Netherlands The Position In the position of Multimedia Designer you will be responsible for design, development and maintenance of interactive online training courses for BlackBerry and GPXS mobility software and applications. Principal Responsibilities - Develop new online training courses to be used by customers, partners and internal staff - Maintain a library of existing courses and upgrade these to the latest multimedia technologies Personal/Job Skills - Technical: Photoshop or equivalent, Flash, PHP, HTML, Java, design methodologies, usability - Language: Fluent (verbal/written) in English. Other European languages (Dutch, German or French) are an asset - Personal: Time management, pragmatic, confident, team player, stress resistant and flexible - Desirable: Background in e-learning, instructional design or development of educational applications Qualifications - Education: Bachelor or Master Degree in multimedia or interaction design. Relevant courses in Flash, PHP, Java or equivalent. Usability. Project Management. - Experience: Minimum of 2 years in multimedia application design and interactive/graphic development. Website design. Flash or PHP/Java programming. .NET Developer - The Netherlands The Position We are currently looking for a skilled and creative developer who has the ambition and drive to become the lead developer of the hosted software business unit. The candidate needs to be able to work independently and knows how to identify priorities in the development agenda and execute on them. Communicating closely with other departments to reach the development goals is part of the day to day work. Profile - Eager to learn - Inquisitive mind Required Skills - C# and ASP.NET - Web services - MS SQL - Test-driven development Desirable Skills - Exchange/Active Directory - WEBDAV - Hosted architectures - IIS 5.0 and 6.0 - NAnt & NUnit - Ajax - CSS and Javascript You will be working in a small team where there is plenty of opportunity to learn from other people and share your ideas with everyone involved. Senior Systems Engineer - The Netherlands The Position GPXS Hosting is seeking a senior systems engineer to provide technical support and/or guidance directly to clients and internal customers. This person will be responsible for supporting server-side systems and optimizing our customers’ hosted IT environments. Provide in-depth technical and product support to customers through the troubleshooting and debugging of hardware, software, and application issues. Interact with system administrators and end-users within GPXS’ customer base as well as with third party suppliers. Responsibilities We are looking for an experienced systems engineer who has a strong background in customer-facing technical case management and resolution, with a strong preference for experience that includes application, OS platforms and tools. - Address customer and reseller needs on the usage and configuration of their GPXS-hosted solutions in a Citrix Metaframe 4.0 environment - Provide support by phone, on-line and on-site - Provide customer support, managing customer cases for GPXS’ data integration product suite - Provide technical assistance and remote troubleshooting support - Reproduce customer issues for local diagnosis and troubleshooting - Report and monitor problems and bugs with GPXS and third party products - Pro-actively monitor and manage the server park - Plan and execute upgrades in hardware and software - Manage a supply chain of hardware and software solutions vendors - Optimize the IT processes for customers to respond to their business needs Requirements - Bachelor's degree in Computer Science or equivalent experience level - Comfortable and challenged by troubleshooting customer issues with insufficient data lack of complete customer information - Experience with hosting operations and Citrix Metaframe is a plus - Ability to articulate current status and issues - Ability to take direction and provide appropriate feedback - Strong Windows skills (2000 Server, 2003 Server, XP and Vista), as well as Microsoft Office experience - In-depth knowledge of MS Exchange (5.5, 2000 and 2003) and Active Directory - Hands-on experience implementing, troubleshooting, and supporting networks, security and routing (including domains, DNS, websites, SSL certificates, Internet-based applications, firewalls and web servers) Personal competences - Account management, follow-through and problem solving skills - Attention to detail - Self reliant - Team player - Stress resistant - Good verbal and written communication skills in Dutch, and English Your working hours will be from 9:00 to 18:00 GMT +1, and you will be located in Amsterdam. 2nd Line Support Engineer - The Netherlands The Position GPXS Hosting is seeking a 2nd line support engineer to provide technical support and/or guidance directly to customers. This person will be responsible for analysis, diagnosis and problem solving of our products, qualifying the impact of issues and defining and executing action plans to address issues. Provide in-depth (“second tier”) technical and product support to customers through the troubleshooting and debugging of hardware, software, and application issues. Mainly interacts with system administrators within GPXS’ customer base and resellers’ helpdesk staff. Responsibilities We are looking for an experienced technical support engineer who has a strong background in customer-facing technical case management and resolution, with a strong preference for experience that includes application and/or mobile platforms and tools. - Address customer and reseller questions on the usage and configuration of their GPXS solutions - Provide customer support both by phone and online and manage customer cases - Assist in creation of Support Knowledge Base Articles for our support website - Provide technical assistance and remote troubleshooting support - Reproduce customer issues for local diagnosis and troubleshooting Requirements - Bachelor's degree in Computer Science or equivalent experience level - 2+ years of call center experience - Comfortable and challenged by troubleshooting customer issues with insufficient data lack of complete customer information - Ability to articulate current status and issues - Ability to take direction and provide appropriate feedback - Windows skills (2000 Server, 2003 Server, XP and Vista) - Basic knowledge of Microsoft Exchange and Active Directory - Experience with hosting operations is a plus - Experience with wireless systems is a plus - Hands-on experience implementing, troubleshooting, and supporting applications Personal competences - Account management, follow-through and problem solving skills - Attention to detail - Self reliant - Team player - Stress resistant - Good verbal and written communication skills in Dutch, and English. Knowledge of French, German and other languages is considered a valuable asset Your working hours will be from 9:00 to 18:00 GMT +1, and you will be located in Amsterdam. Internship: Online Marketeer - The Netherlands The Position We are looking for a marketeer who will be involved in all online marketing activities of GPXS. This position is part of a small team that markets the company’s products and services to target markets across Europe and North America. You will work on optimizing our online presence in a high-growth technology company. To fully understand how to present GPXS products and services on the web you will become familiar with the market for BlackBerry. There is considerable flexibility in the exact deliverables at the end of the project, as well as the terms and duration of the engagement. You will be based in Amsterdam. Responsibilities - Website marketing and market research - Monitoring of websites for key metrics - Search Engine Optimization - Online advertising (esp. Google Adwords) Requirements - Affinity with information and communication technologies - A pro-active attitude - Excellent in analytical skills - Detail oriented - Eager and able to learn quickly - A team player - Good knowledge of the English language