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BlackBerry Managed Services

BlackBerry environments are getting more complex, with more changes occurring more frequently. This imposes additional workload and expertise requirements on IT leadership.

BlackBerry Managed Services from GPXS Services provides businesses with a high level of managed mobile ICT services for deploying BlackBerry devices and wireless applications to empower their ever-increasing mobile workforce. BlackBerry Managed Services helps enterprises to increase the speed of BlackBerry deployment and growth, reduce complexity, manage operational costs and provide a strategic path for integration of mobile applications into daily business processes. For mobile operators and MVNOs, the managed service perfectly fits a scenario to offer customers a modular and reliable mobile data service while increasing ARPU. All services are ITIL compliant.

Setup

• BES Installation and Test
• Support desk training
• Online device training for end-users

Day to day operation

• Monitoring of your BES
• BES Healthcare service
• Account creation
• 2nd line support desk
• Service Level Agreement
• Periodic management reports